Returns Policy

We provide a return policy for defective goods. Refunds will be given as replacement product only – no cash returns. The maximum liability in respect of any defect or damage howsoever caused shall not exceed the invoice value of the goods and under no circumstances will we incur any liability for consequential loss or damage.

Moosie Soy Candles does not accept returns for change of mind. If there is a problem with your product, please contact us ASAP. We would ask that you photograph the product send an email to us at