About Moosie Soy Candles

Our mascot Moosie

Our display at DFO

Hand poured soy candles by Brooke

All candles and melts are handmade so please expect 2-4 days from order to postage/delivery.

Products

Small Votive – 75ml – approx. 16 hours burn time

Large Votive – 235 ml – approx. 60 hours burn time

Tin 6 oz container - approx. 30 hours burn time

The burn times are approximate and may be different due to breezes, room temperature and length of continuous burning time.

FAQs

We use natural plant based soy wax which is made with pure soybean and botanical oils.

We use fragrance oils rather than essential oils as the flash point in essential oils is quite low and with an ignition source a candle can easily catch on fire.

All our candles use wicks which are made from 100% natural fibers and are wax coated. No wicks contain lead or other types of heavy metals.

Moose recommends the first time the candle is lit, be sure to burn it for at least 2-3 hours, or until the wax is melted all the way across the jar. This will set the candle ‘memory’ and will stop the candle from tunnelling.

Cancellations or modifications of orders

Please contact us via our form or via email in the event you wish to cancel or modify an order.

Delivery

Moosie offers free postage for orders above $50 Australia wide.

We offer free delivery for orders over $50 in the Canberra/Queanbeyan area with a few days’ notice.

Pick up is available from several locations across Canberra.

All orders delivered by Australia Post are the responsibility of Australia Post and any claims for damage are to be taken up directly with Australia Post. Insurance is optional on all postal deliveries.

Payment

Moosie accepts cash, PayPal and direct deposit.

 

Special orders

Do you have a favourite scent not listed on the website? Just send us an email and we will endeavor to find what you are after. PLEASE NOTE - All candle and melt products are handmade there may be the occasional delay in supplying your order.